In one of the many issues with Uber one probably can recall a time when they’ve been treated poorly by a driver. Whether that because they felt slighted; annoyed, in danger, or just uncomfortable with a stranger trying to talk to you. For disabled people and those with limited mobility, these situations are even more common and especially hurtful to those that they target.
The United States is now seeking to stop those situations from happening. According to new lawsuit information announced by the Department of Justice, the U.S has taken Uber to court over claims that it is not adequately addressing ADA needs among its platform (we used to be frequent Uber riders and can note the ADA features so suck pretty bad.)
“People with disabilities deserve equal access to all areas of community life, including the private transportation services provided by companies like Uber,” said Assistant Attorney General Kristen Clarke for the Justice Department’s Civil Rights Division in a statement according to AOL.com.
Allot of the lawsuit surrounds the idea of wait time charges. Obviously, someone whom is disabled or for example in a wheelchair is going to need a minute to get into their uber. The government argues that this fee is unfair to them for that reason and should be abolished.
“Wait time fees are charged to all riders to compensate drivers after two minutes of waiting, but were never intended for riders who are ready at their designated pickup location, but need more time to get into the car,” the company said.
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