Editors Note: This story is in reference to a story published by our American counterpart Daily News America. U.S tax service “Turbotax” (who charges apparently abnormally high fees to do essentially a free service) is bilking struggling Americans for hundreds of dollars that are normally taking out of their refunds this time of year. We decided to take a look at the online commentary and the backlash has been swift.
Turbotax an American software company that quietly automatically selects services for you rather than on your own is making headlines and social commentary pages far-and-wide. As previously reported by Daily News, Turbotax is refusing to turn off an auto-debit function in the midst of a pandemic that has already begun causing mayhem for already struggling Americans. In their thinly written “Terms of Service” Turbotax has a clause that if for any reason the IRS delays a refund — they’re coming for their money regardless.
And they have done so already. Turbotax ‘s social media pages have since been inundated with comments from angry Americans who are pointing out that pandemic delays are no fault of their own but Turbotax has made it clear they do not seem to care. The company has not addressed that fact and has in most sense of the statement copied and pasted a response about their “Terms of Service” agreement in relation to this in any attempt to get a comment.