Exclusive: British subscription site @Onlyfans accused of widespread user abuse; mismanagement, and outright fraud

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This investigative piece was brought on after dozens of Onlyfans performers contacted our editorial team providing clear and concise evidence that Onlyfans appears to be sabotaging their own users. This story contains evidence that Onlyfans may be engaging in otherwise questionably illegal activity and might need to be investigated by the Scotland Yard.

We took it a step further to run a check on “Onlyfans” and it’s story. There isn’t actually a registration in the U.K for Onlyfans.com under that name at least.

We couldn’t find any form of previous registrations for them directly… however…..

We did find one for their parent company. As it turns out — legally they’re called Fentix International. This is important because not allot of people have ever even heard of that company.

On Tuesday morning, we were contacted initially by 6 performers who told us that they abruptly were booted from Onlyfans.com with no explanation; no final payouts, and literally nothing. The initial users (who asked not to be identified) told our editorial team News Now that no single person received anything let alone an e-mail from support explaining why the sudden removal from the service altogether.

Within 45 minutes of initial contact, that number had risen 96. By the time we rounded up editorial to begin vetting sources and claims — there were more than 203 performers ready to tell their stories.

Editors note: We’ve seen multiple e-mails from “support” at this point and it appears that they’re copying and pasting generic responses from a Zendesk support platform. They contradict themselves by stating “no refunds” in their TOS but then state that customers will be refunded. But the won’t say exactly why someone was suspended — but refusing to acknowledge the problems with their payment processors.

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As a result, it led to the discovery that hundreds of people across numerous regional territories all had the same problem. Abrupt deletions and stolen money became a sheer commonplace among the problem that had arisen. Some had even felt as if Onlyfans had been duping users all along, and for the sake of transparency, that is exactly what it seems to be happening here.

This is where it began….

I was doing so well on Onlyfans. I had triple digit subscribers like others; quite a bit of revenue, and was producing quality content that people enjoyed. Like others I got abruptly booted last week with no explanation whatsoever. My bank flagged a charge from a subscription I made (similar to others) because of a suspicioous name change by Onlyfans. They went from being listed as a Speciality company on your bank statement — to something called Fenix Internet. My bank flagged and reversed the charge (like others) because they had no idea who Fenix Internet was. – J.T, 22, Miami Florida

But let’s go back a bit before we dive into the modern controversy here. For years, Onlyfans has been accused of illegally withholding money from performers. Dozens of performers have long claimed and posted on social media sites like Twitter, ehum, how they were forced to wait weeks for pay or not be paid at all. It had become so common over the years there are actually dozens of internet threads about it. People are actually warning each other to outright avoid Onlyfans all together.

Editors note: During the publication of this expose, I learned that Onlyfans is in fact not a British based business (their parent company is, but they’re also operating legally(?) in America and has their hosting/operations in America. I ran a reverse server check on their servers that revealed their IP and the location of their servers — all of which are in the United States. Their hosting service is located in Virginia. Being hosted in America means they’re partially bound by American law. Which means they’re in violation of numerous laws not providing payouts to their performers.

The intentions of Onlyfans initially appeared to be well-intended, but the deeper we dug it appears that they’re up to absolutely no good on the dime of their performers. At the very least, at this point in the investigation, it appears they’re in direct violation of multiple U.S laws and tax codes.

In fact, we’ll update this article once we’ve actually ran it by experts and such to get a better picture of what appears to be going on here.

The screenshots below show that despite their website listing the address of Fenix Internet (we’ll get to that later) they’re hosted in America. Furthermore, we’ve found that their listed British address is actually a post box company and not an actual office. Plus there is no mention of a “Fenix Interest” at the address in question.

These are important because Onlyfans isn’t a British business their parent company is.

Which means they‘re required to pay their performers because they collect W-9 forms like any other business in countries like America.

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And then it got worse…..

Myself and my husband have always been a wild couple. we’ve done onlyfans as a couple because exploring and such has really helped our marriage. we took it public about a year and a half ago and managed to use onlyfans to pay off our car and save up a nice savings account. about two weeks ago, we abruptly got suspended without notice of any kind. onlyfans still hasn’t responded to our support tickets, and won’t let us log back in to cash out our rather large payout. onlyfans has gone downhill and now that everybody is noticing it — god please let this be the nail in the coffin. – max & gary, toronto

You’d think that was the smoking gun but at a time when sex workers and performers needed an outlet that put control back in their hands — in its prime Onlyfans was just that. But now user-evidence suggests there may be a far larger operation going on here.

A prominent issue among most users is the fact that some for several months (and even to this day after more than a year) have not been paid their rightful earnings whatsoever. The quotes you’re about to see were provided by one performer who told News Now that he was abruptly ordered to send in his ID (after already providing his passport) and was then ignored. Onlyfans did not allow him to cash out his earnings at the time and the proceeded to restrict uploads. At one point — Onlyfans still let people subscribe to his page but he wasn’t being paid Onlyfans was.

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Note: Everybody ‘s experience with Onlyfans has been quite different. What you may not have experienced others definitely have.

We’ve declined to identify the performer in an effort to protect their identity.

“I’d say Onlyfans is a Ponzi Scheme taking money from the accounts they suspend to keep operations afloat.”

An adult performer provided evidence indicating that Onlyfans actively stole money from customers. They restricted his uploads but still allowed subscribers — it took several calendar days to get them to stop.

“They continued to allow subscribers even though I couldn’t cash out. They were stealing from customers.”

An adult film performer, whom we’ve declined to identify.
  • It’s been a long article — let’s take a moment to refresh on what we’ve learned so far.
  • Onlyfans itself legally doesn’t exist. Fenix International does (as per their own business registration.). There is no active registration for Onlyfans.com in the registry for businesses in the United Kingdom. There is an “Onlyfans Management” company but we have no reason to believe that the woman on the file is connected to this Onlyfans.
  • Onlyfans was created by Timothy Stokley, who in turn “runs” the company under Fenix International which is also ran by a man who appears to either be his father or possibly grandfather Guy Robert Stokely.
  • Fenix International, while they exist, we’re not exactly sure what it is they themselves do. On their registration records, there is no mention of owning a website that hosts adult-content (which, uh, might actually very well skirt multiple laws.)
  • According to this link — Onlyfans has owned a number of websites over the years some of them still reportedly active.
  • Onlyfans’ dark history goes back to its very early days.

We’ve broken this series up into a series of articles to prevent them from being longer than a library book.

Series update: 1 April 2020.


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